Terms and Conditions

Last updated: September 10th, 2024

Welcome to ZynMax LLC ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website www.zynmax.co, services, and any content provided. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Services Provided

We offer a range of software development services and solutions, including (mainly):

• Custom Software Development: Design, development, and implementation of tailored software solutions to meet specific client needs.

• AI Integrations: Integration of artificial intelligence technologies into existing systems or new applications to enhance functionality and performance.

• Data Management and Analytics: Solutions for managing, processing, and analyzing data to provide actionable insights and support decision-making processes.

Each service is customized according to the specific requirements and agreements made with our clients. Details of the services provided will be outlined in individual project contracts or agreements.

2. Payment Terms

Payments for our services are handled through our payment portal, powered by Stripe. Payment terms will be specified in the project-specific agreement or proposal provided to you. This includes:

• Payment Schedule: The due dates for payments, which may be tied to project milestones or other deliverables.

• Payment Methods: Accepted methods of payment, including credit cards, bank transfers, or other electronic payment methods facilitated by Stripe.

• Refunds: While refunds are generally not offered, we are committed to working with our clients to address any issues. Refund policies will be specified in the individual project agreement.

If you have any questions or concerns regarding payment terms, please contact us directly for clarification.

3. Intellectual Property

Intellectual property rights related to the deliverables provided by us will be outlined in each project-specific contract. This may include:

• Ownership Rights: Details on whether the client will own the software, source code, or other deliverables, or if they will be granted a license to use the materials.

• Licensing Terms: Conditions under which we may retain ownership of the code or software, and any licenses granted to the client for usage.

• Exclusivity: Whether the developed materials are exclusive to the client or if they can be reused or resold by us to other clients.

All intellectual property rights will be governed by the terms specified in the project contract. Please refer to the individual project agreements for specific details.

4. Limitation of Liability

Our liability for any issues arising from our services is limited to the total amount paid for the project. We do not accept liability for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities. Our goal is to provide high-quality services and resolve any issues that may arise, but our liability is limited as described in these Terms.

5. Governing Law

These Terms and any disputes arising from or related to these Terms will be governed by and construed in accordance with the laws of the State of Delaware. Any legal actions or proceedings related to these Terms shall be brought exclusively in the courts located in Delaware. While we respect local laws, Delaware law will be the governing law for resolving disputes between us and our clients.

6. Amendments

We may update these Terms and Conditions from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated effective date. We may also notify you of significant changes via email or other communication methods. Your continued use of our website and services after such changes constitutes your acceptance of the revised Terms. If you do not agree with the new Terms, you may choose to stop using our services.

Project-specific amendments will be addressed in individual project contracts and will govern that particular project.

7. Confidentiality

We are committed to protecting the confidentiality of any sensitive information you share with us. This includes business data, proprietary information, and any other confidential materials provided in connection with our services. Confidentiality agreements may be included in individual project contracts and NDAs could be included where necessary.

8. Dispute Resolution

In the event of a dispute, we aim to resolve issues amicably through negotiation, mediation, or arbitration before resorting to formal legal action. If the dispute cannot be resolved through these methods, it will be subject to the jurisdiction of the Delaware courts. Our goal is to address and resolve disputes efficiently and fairly.

9. Termination of Services

Termination of services will be handled according to the terms specified in the individual project contracts. This may include provisions for the return or disposal of data and intellectual property. Either party may terminate the agreement as outlined in the contract, and we will work with clients to ensure a smooth transition or resolution.

10. Client Responsibilities

Clients are responsible for providing necessary materials, information, and access required for us to deliver our services effectively. This includes ensuring that all content provided to us is legal, accurate, and does not infringe on any third-party rights.

11. Service-Level Agreements (SLAs)

Service levels, including response times and performance metrics, will be outlined in the project-specific agreements. We strive to meet the agreed-upon deadlines and deliverables, but we will work with clients to address any concerns or adjustments as needed to ensure satisfactory outcomes.

12. Contact Us

If you have any questions about these Terms and Conditions or require further information, please contact us at:

Email: info@zynmax.co

Address: ZynMax LLC, ZynMax LLC, S Gov Ave STE 7073 Dover, DE, 19904 US

We are here to assist you with any queries or concerns you may have regarding our services and these Terms.